Privacy Policy
Last updated: March 9, 2026
Introduction
Robot Army HQ ("we", "us", "our") operates the robotarmyhq.com platform, providing website generation, AI voice agents, and marketing tools for home service businesses. This Privacy Policy explains how we collect, use, and protect your information when you use our services.
Information We Collect
Account information: name, email address, and authentication data when you create an account. Business information: business name, trade type, phone number, service areas, and other details you provide during onboarding or via the get-started form. Booking data: customer names, phone numbers, email addresses, service addresses, and appointment details submitted through booking pages. Communications: emails, chat messages, and SMS exchanged through the platform. Usage data: pages visited, features used, browser type, IP address, and device information. Payment information: billing details processed securely through Stripe. We do not store credit card numbers on our servers.
How We Use Your Information
To provide and maintain our services, including website generation and AI voice agent functionality. To process appointments, send booking confirmations, and manage your CRM contacts. To run email campaigns on your behalf. To process payments and manage subscriptions. To communicate with you about your account, service updates, and support. To improve our platform and develop new features. To comply with legal obligations.
AI Voice Agent & Call Data
Our platform integrates AI voice agent technology to handle inbound calls and book appointments for your business. Call audio may be processed in real time for transcription and AI responses. Call transcripts and metadata (duration, timestamps) are stored to populate your CRM and interaction timeline. You are responsible for informing your callers that AI technology may be used, in compliance with applicable laws.
Information Sharing
We do not sell your personal information. We share data only with: Service providers: we use trusted third-party providers for authentication, database hosting, payment processing (Stripe), voice processing, email delivery, and web hosting — each operating under their own privacy policies. Legal requirements: when required by law, court order, or to protect our rights. Business transfers: in the event of a merger, acquisition, or sale of assets.
Payment Processing
All payment processing is handled by Stripe, a PCI-compliant payment processor. Your payment information is transmitted directly to Stripe using their secure infrastructure. We store only subscription status and plan details — never your full card number.
Cookies & Local Storage
We use essential cookies and local storage for authentication sessions, theme preferences, and locale settings. We do not use advertising or tracking cookies.
Data Retention
We retain your data for as long as your account is active or as needed to provide services. Business and CRM data is retained for the duration of your subscription. You may request deletion of your data at any time by contacting us.
Your Rights
Depending on your jurisdiction, you may have the right to: Access the personal data we hold about you. Request correction of inaccurate data. Request deletion of your data. Export your data in a portable format. Opt out of marketing communications. To exercise these rights, contact us at the address below.
Children's Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a revised date.
Contact Us
If you have questions about this Privacy Policy, please contact us at privacy@mail.robotarmyhq.com.